Terms & Conditions
1. Interpretation
The following definitions and rules of interpretation apply in these Terms and Conditions.1.1 Definitions:
1. Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
2. Charges: the charges payable by the Customer for the supply of the Services in accordance with clause 5.
3. Commencement Date: has the meaning given in clause 2.2.
4. Conditions: these terms and conditions as amended from time to time in accordance with clause 9.
5. Contract: the contract between the Supplier and the Customer for the supply of Services in accordance with these Conditions.
6. Customer: the person or firm or company who purchases Services from the Supplier.
7. Customer Default: has the meaning set out in clause 4.2.
8. Deliverables: the deliverables set out in the Supplier’s quotation produced by the Supplier for the Customer.
9. Order: the Customer's order for Services as set out in the Customer's purchase order form or the Customer's written acceptance of the Supplier's quotation.
10. Services: the services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Specification.
11. Specification: the description or specification of the Services provided in writing on the Suppliers quotation by the Supplier to the Customer.
12. Supplier: Gap Engineering Services Limited registered in England and Wales with company number 06495544.
13. Supplier Goods: has the meaning set out in clause 4.1(j).
1.2 Interpretation:
a.Unless expressly provided otherwise in this Contract, a reference to legislation or a legislative provision:
(i) is a reference to it as amended, extended or re-enacted from time to time ; and
(ii)shall include all subordinate legislation made from time to time under that legislation or legislative provision.
(b)Any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
(c) A reference to writing or written includes email.
2. Basis of contract
2.1 The Order constitutes an offer by the Customer to purchase Services in accordance with these Conditions.2.2 The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
2.3 Any samples, drawings, descriptive matter or advertising issued by the Supplier, and any descriptions or illustrations contained in the Supplier's catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.
2.4 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
2.5 Any quotation given by the Supplier shall not constitute an offer and is only valid for a period of 30 Business Days from its date of issue.
3. Supply of Services
3.1 The Supplier shall supply the Services to the Customer in accordance with the Specification in all material respects.3.2 The Supplier shall use all reasonable endeavours to meet any requested performance dates but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.
3.3 The Supplier reserves the right to amend the Specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
3.4 The Supplier warrants to the Customer that the Services will be provided using reasonable skill and care.
3.5 If the Customer has any allegation and/or complaint and/or claim in respect of the Services, including but not limited to any allegation and/or complaint and/or claim that the Services are not being provided with or have not been provided with reasonable skill and care, it must notify the Supplier of such allegation and/or complaint and/or claim within 7 Business Days of the date when it states the Services were not provided with reasonable skill and care. The Customer’s notification must be in writing and must identify specifically the grounds for the allegation and/or complaint and/or claim in reasonable detail.
4. Customer's obligations
4.1 The Customer shall:(a) ensure that the terms of the Order and any information it provides to the Supplier is complete and accurate;
(b) co-operate with the Supplier in all matters relating to the Services;
(c) provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer's premises, office accommodation and other facilities as reasonably required by the Supplier;
(d) provide the Supplier with such information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
(e) prepare the Customer's premises for the supply of the Services;
(f) obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;
(g) comply strictly with clause 3.5 above;
(h) maintain a policy of liability insurance for at least the minimum sum referred to in clause 6.1 in respect of any claim or claims which the Supplier’s employees, agents, consultants and subcontractors (or their personal representatives) and/or Customer’s employees, agents, consultants and subcontractors (or their personal representatives) may make for personal injury and/or death occurring whilst at the Customer’s (or Customer’s agent’s) premises;
(i) be responsible and have sole liability for all claims for personal injury and/or death referred to at clause 4.1(h) where such persons were under the direction and/or control of the Customer and/or which occurred whilst at the Customer’s (or Customer’s agent’s) premises;
(j) keep all materials, equipment, documents and other property of the Supplier (Supplier Goods) at the Customer's premises in safe custody at its own risk, maintain the Supplier Goods in good condition until returned to the Supplier, and not dispose of or use the Supplier Goods other than in accordance with the Supplier's written instructions or authorisation; and
(k) comply with any additional obligations as set out in the Specification;
(l) not directly offer to employ any of the Supplier’s employees, agents, consultants and subcontractors.
4.2 If the Supplier's performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
(a) without limiting or affecting any other right or remedy available to it, the Supplier shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays the Supplier's performance of any of its obligations; (b) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier's failure or delay to perform any of its obligations as set out in this clause 4.2; and
(c) the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
5. Charges and payment
5.1 The Charges for the Services shall be calculated on a time and materials basis:(a) the Charges shall be calculated in accordance with the Supplier's hourly fee rates and/or daily fee rates, as set out in its Supplier quotation;
(b) the Supplier's daily fee rates for each individual are calculated on the basis of an 8 hour day worked on Business Days;
(c) the Supplier shall be entitled to charge an overtime rate for each part day or for any time worked by individuals whom it engages on the Services outside the 8 hour day referred to in clause 5.1(b) at the overtime rate set out in the Supplier’s quotation; and
(d) the Supplier shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services including travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by the Supplier for the performance of the Services, and for the cost of any materials.
5.2 The Supplier shall invoice the Customer on completion of the Services OR weekly in arrears.
5.3 The Customer shall pay each invoice submitted by the Supplier:
(a) within 30 days of the date of the invoice or in accordance with any credit terms agreed by the Supplier and confirmed in writing to the Customer; and
(b)in full and in cleared funds to a bank account nominated in writing by the Supplier, and
time for payment shall be of the essence of the Contract.
5.4 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
5.5 If the Customer fails to make a payment due to the Supplier under the Contract by the due date, then, without limiting the Supplier's remedies under clause 7, the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 5.5 will accrue each day at 4% a year above the Bank of England's base rate from time to time.
5.6 All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
6. Limitation of Liability
6.1 The Customer has obtained insurance cover in respect of its own legal liability for individual claims not exceeding £10,000,000 (ten million pounds) per claim.6.2 References to liability in this clause 6 include every kind of liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
6.3 Neither party may benefit from the limitations and exclusions set out in this clause in respect of any liability arising from its deliberate default.
6.4 Nothing in this clause 6 shall limit the Customer's payment obligations under the Contract.
6.5 Nothing in the Contract limits any liability which cannot legally be limited, including but not limited to liability for:
(a)death or personal injury caused by negligence;
(b)fraud or fraudulent misrepresentation; and
(c)breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
6.6 Subject to clause 6.3 (No limitation in respect of deliberate default), and clause 6.5 (Liabilities which cannot legally be limited) and to clause 6.9 below, the Supplier's total liability to the Customer:
(a)for all loss and damage shall not exceed the Charges for the Services on the Supplier’s quotation.
6.7 Subject to clause 6.3 (No limitation in respect of deliberate default), clause 6.4 (No limitation of Customer's payment obligations) and clause 6.5 (Liabilities which cannot legally be limited) this clause 6.7 sets out the types of liability and loss and damage that are wholly excluded:
(a)loss of profits.
(b)loss of sales or business.
(c)loss of agreements or contracts.
(d)loss of production and/or anticipated savings.
(e)loss of use or corruption of software, data or information.
(f)loss of or damage to goodwill; and
(g)indirect or consequential loss.
6.8 The Supplier has given commitments as to compliance of the Services with relevant specifications in clause 3. In view of these commitments, the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.
6.9 Subject to clause 6.3 (No limitation in respect of deliberate default), clause 6.4 (No limitation of Customer's payment obligations) and clause 6.5 (Liabilities which cannot legally be limited) unless the Customer makes an allegation and/or complaint and/or claim to the Supplier in respect of the Services in strict compliance with clause 3.5 the Supplier shall have no liability to the Customer for any loss or damage arising from the allegation and/or complaint and/or claim but for the avoidance of doubt the types of liability and loss and damage set out at clause 6.7 are wholly excluded in any event.
6.10 This clause 6 shall survive termination of the Contract.
7. Termination
7.1 Without affecting any other right or remedy available to it, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if:(a)the Customer fails to pay any amount due under the Contract on the due date for payment.
7.2 Without affecting any other right or remedy available to it, the Supplier may suspend the supply of Services under the Contract or any other contract between the Customer and the Supplier if:
(a)the Customer fails to pay any amount due under the Contract on the due date for payment.
8. Consequences of termination
8.1 On termination or expiry of the Contract:(a) the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
(b)the Customer shall return all of the Supplier Materials and any Deliverables which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer's premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with the Contract.
8.2 Termination or expiry of the Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.
8.3 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect.
9. General
9.1 Force majeure. Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control.9.2 Assignment and other dealings.
(a)The Supplier may at any time assign, subcontract, delegate, deal in any other manner with any or all of its rights and obligations under the Contract.
(b)The Customer shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of the Supplier.
9.3 Confidentiality.
(a)Each party undertakes that it shall not at any time during the Contract, and for a period of 2 years after termination or expiry of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 9.3(b).
(b)Each party may disclose the other party's confidential information:
(i)to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of carrying out the party's obligations under the Contract. Each party shall ensure that its employees, officers, representatives, contractors, subcontractors or advisers to whom it discloses the other party's confidential information comply with this clause 9.3; and
(ii)as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
(c)Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under the Contract.
9.4 Entire agreement.
(a)The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
(b)Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.
(c)Nothing in this clause shall limit or exclude any liability for fraud.
9.5 Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
9.6 Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
9.7 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement. If any provision or part-provision of this Contract deleted under this clause 9.7 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
9.8 Notices.
(a)Any notice given to a party under or in connection with the Contract shall be in writing and shall be delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or sent by email to the address specified in the Supplier’s quotation or Customer’s Order or headed notepaper.
(b)Any notice shall be deemed to have been received:
(i)if delivered by hand, at the time the notice is left at the proper address;
(ii)if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; or
(iii)if sent by emaiL at the time of transmission, or, if this time falls outside business hours in the place of receipt, when business hours resume. In this clause 9.8 (b)(iii), business hours means 9.00am to 5.00pm Monday to Friday on a day that is not a public holiday in the place of receipt.
(c)This clause 9.8 does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any other method of dispute resolution.
9.9 Third party rights.
(a)Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
(b)The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.
9.10 Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
9.11 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.